Hbo
Customer Engagement and Product Support
Dish Network Jun 2015 - Sep 2017
Team Lead
Dish Network Apr 2013 - May 2015
Bilingual Customer Service Representative
Capriccio Italian Restaurant Oct 2011 - May 2014
Head Server and Manager
Education:
Queens College 2008 - 2013
Bachelors, Italian Language and Literature, Liberal Arts, Literature, Business, Italian Language
Skills:
Italian Languages Microsoft Excel Microsoft Word Microsoft Office Customer Service Powerpoint English Team Leadership Customer Satisfaction Call Centers Troubleshooting Outlook Customer Experience Customer Retention Time Management Technical Support Problem Solving Sales Sales Management Training Inventory Management Access Team Building Customer Service Operations Customer Service Management Teamwork Leadership Management Windows Telecommunications Team Management Communication Business Process Improvement Customer Relationship Management Quality Assurance Operations Management
Interests:
Social Services Children Civil Rights and Social Action Education Environment Poverty Alleviation Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
Ups Dec 2011 - Jan 2012
Driver Assistant and Temp
The Center For Natural Health Mar 2010 - Dec 2011
Assistant
The Old Dutch Mustard Company Jul 2011 - Jul 2011
Office Temp
Sukon's Toys and Kids Furniture Store Apr 1990 - Nov 2009
Manager and Operator
United States Trust Company of New York Sep 1976 - Apr 1990
Officer and Supervisor
UPS Uniondale, NY Dec 2011 to Jan 2012 Driver Assistant / TempThe Center for Natural Health Westbury, NY Mar 2010 to Dec 2011 AssistantThe Old Dutch Mustard Company Great Neck, NY Jul 2011 to Jul 2011 Office Assistant / TempSukon's Toys and Kids Furniture Store Ozone Park, NY Apr 1990 to Nov 2009 Manager / OperatorThe United States Trust Company of New York New York, NY Sep 1976 to Apr 1990 Officer - Supervisor