Godiva Chocolatier Nov 2012 - Jun 2016
Shift Lead
Boys & Girls Clubs of San Francisco Nov 2012 - Jun 2016
Youth Program Coordinator
St. Anthony Foundation Aug 2008 - Jun 2009
Medical Receptionist
Education:
Peralta Community College District 2017 - 2019
Notre Dame De Namur University 2016 - 2017
Berkeley City College 2010 - 2014
Avp, Consultant - Systems Administrator And Support
Bank of America
Avp, Consultant - Systems Administrator and Support
Bank of America Jul 2010 - May 2011
Avp, Team Manager - Process Improvement and Tools Management
Bank of America Apr 2010 - Jul 2010
Avp, Team Manager - Vendor Delivery Management
Bank of America Jan 2009 - Apr 2010
Assistant Vice President - Team Manager - Help Desk - Home Loans and Insurance
Bank of America Aug 2004 - Jan 2009
Assistant Vice President - Team Manager - Non-Trading Support
Education:
San Francisco State University 1990 - 1996
Bachelors, Bachelor of Science, Real Estate, Business, Information Systems
George Washington High School 1986 - 1990
Skills:
Incident Management Process Improvement Software Deployment Six Sigma Lean Tools Software Development Life Cycle Vendor Management Change Management Desktop Support Management Business Analysis Help Desk Support Technical Support Management Customer Service Enterprise Software