Cvent
Vp, Global Professional Services and Operations and General Manager Draper Office
Itok Jul 2016 - Oct 2017
Chief Executive Officer at Bask Technology, Inc
Itok Feb 2015 - Jul 2016
Executive Vice President Sales and Service
Dealertrack Mar 1, 2012 - Jan 1, 2015
Senior Director Solution Services
Advancedmd Feb 1, 2011 - Mar 1, 2012
Director, Implementation Services
Education:
Brigham Young University 2011 - 2013
Master of Business Administration, Masters, Business Administration, Business
University of Phoenix 1994 - 1997
Bachelors, Bachelor of Science, Information Systems
Skills:
Leadership Management Account Management Crm Saas Business Development Strategic Planning Cloud Computing Networking Project Management Strategy Process Improvement Training Sales Cross Functional Team Leadership Budgets Customer Service Customer Relationship Management Mentoring Call Centers Team Leadership Team Building Customer Satisfaction Software As A Service Solution Selling Product Management Program Management New Business Development Product Development Customer Retention Vendor Management Selling Customer Relations Executive Management Integration Call Center Telecommunications Training and Development Budgeting Employee Training Business Process Improvement Operational Excellence P&L Management Strategic Leadership Performance Management Business Strategy Private Equity Business Planning Analytical Skills Professional Services
Interests:
Social Services Children Economic Empowerment Education Science and Technology Disaster and Humanitarian Relief Health
Languages:
Afrikaans English
Director, Dms Solution Services At Dealertrack Technologies
DealerTrack since Mar 2012
Director, DMS Solution Services
ADP AdvancedMD Feb 2011 - Mar 2012
Director, Implementation Services
Henry Schein / Dentrix Apr 2009 - Mar 2011
Senior Manager, Software Implementation Services
BIS LLC 2007 - 2009
Managing Partner
Novell Nov 2003 - 2007
Director Technical Services
Education:
Brigham Young University 2011 - 2013
MBA, Business Administration, Management and Operations
BS / Information Systems 1994 - 1997
BS/IS, Information Systems
Skills:
Customer Relations Account Management Budgeting Executive Management SaaS Cloud Computing Process Improvement Call Center Training & Development Strategic Planning Mentoring Customer Retention Integration Call Centers Budgets Leadership Solution Selling Employee Training Team Leadership Customer Service CRM Strategy Vendor Management Management Product Management Team Building Program Management Business Development
Interests:
Running - Completed 18 marathons and 3 ultra relays of 210 miles.
Mt Biking - Love riding single track with a good group
Camping - Enjoying the outdoors with friends and family
2012 to 2000 Sr. Director, DMS Client ServicesADP South Jordan, UT 2011 to 2012 Director, Client ServicesHENRY SCHEIN PRACTICE SOLUTIONS American Fork, UT 2009 to 2011 Senior Manager, ServicesBIS LLC Orem, UT 2007 to 2009 Managing Partner / OwnerNOVELL Inc Boston, MA 1990 to 2007 Global Accounts Director
Education:
Brigham Young University 2013 MBA in Business AdministrationUniversity of Phoenix B.S. in Business/Information Systems