Erika Tibis Kleiber

Erika Kleiber

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Location:

Orlando, FL

Erika Kleiber Kissimmee, FL

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Work:

Concord Management LCD
Kissimmee, FL
Oct 2010 to Feb 2013
Leasing Professional Regal Palm Resort & Spa
Davenport, FL
Oct 2007 to Nov 2010
Reservation Coordinator Platinum Management Services INC
Kissimmee, FL
Jul 2004 to Sep 2007
Association Property Manager

Education:

Skills:

Acted as liaisons between on-site managers, tenants and owners. Analyzed information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired. Confer regularly with community association members to ensure their needs are being met. Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations. Showed apartments and answered prospective residents questions about pricing. Prepared leasing agreements documents. Verified applications and follow up on applications including resident screening. Followed up on resident prospects and leads. Serves as the first point of contact, by phone, online or in person, for our prospective residents. Combined sales, customer service and marketing skills, to build relationships with prospective residents. Met with prospective residents, make a connection through a friendly demeanor and showing them why our rental community could be their next home. Provided high quality resident service and conveyed residential service requests to the maintenance service associates. Demonstrated and leased apartments through use of effective selling techniques. Maintained accurate records of all transactions and review on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Ensured that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with State and Company guidelines